01 / The approach

Translate the forecast into role demand

Occupancy or revenue forecasts do not directly specify staffing. Break demand down by property, shift and function: rooms, food service, kitchen support and guest-facing work. Separate confirmed bookings or opening plans from scenarios that are still uncertain.

02 / The approach

Identify what can be trained locally

List the experience, language and qualifications that are essential at selection, then identify what the property can teach during induction. Clear criteria help prevent last-minute rejection of candidates who met an earlier but incomplete brief.

03 / The approach

Plan readiness as well as recruitment

Allow for interviews, required approvals, travel and property onboarding. Confirm who provides induction, uniforms, accommodation where applicable and shift supervision. Hiring a group is only useful when the property can receive and train it.

04 / The approach

Use a controlled adjustment plan

Agree how headcount, dates or role mix can change. Remote customer-support or administrative capacity may help some workflows, but it cannot replace physical guest-service roles. Compare each option against the actual work and its location.